We'd Love to Hear From You 💬

At VinizNova, every customer matters. No bots, no runaround — just real people who genuinely care about your experience.

📧 General Enquiries: info@viniznova.com
📦 Order & Support: support@viniznova.com
↩️ Returns & Refunds: returns@viniznova.com

⏱ We aim to reply within 24 hours Monday–Friday, and within 48 hours on weekends.

🌍 Based in Lisbon, Portugal — serving customers across the USA, EU and beyond.

💡 Quick answers:

  • Order tracking — check your confirmation email for your tracking link
  • Returns — 14-day return window. See our Refund Policy
  • Delivery — USA: 7–15 days | EU: 10–20 days. See our Shipping Policy

We'd Love to Hear From You